Privacy Policy
If you register as a member on this website, you agree to receive marketing messages. You may unsubscribe to marketing messages at any time by clicking here. Correspondence may include:
- E-mails
- Direct Mail
- SMS Text Messages
This website is hosted by WordPress. WordPress collects personal data when you visit this website, including:
- Information about your browser, network and device
- Web pages you visited prior to coming to this website
- Your IP address
WordPress needs the data to run this website, and to protect and improve its platform and services. WordPress analyzes the data in a de-personalized form. This website collects personal data to power our site analytics, including:
- Information about your browser, network, and device
- Web pages you visited prior to coming to this website
- Your IP address
This information may also include details about your use of this website, including:
- Clicks
- Internal links
- Pages visited
- Scrolling
- Searches
- Timestamps
We share this information with WordPress and Google Analytics, our website analytics provider, to learn about site traffic and activity. This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.
- These functional and required cookies are always used, which allow WordPress, our hosting platform, to securely serve this website to you.
- These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. This information may include your:
- Billing and shipping address(es)
- Details about your orders (for example, your shirt size)
- Email address
- Name
- Phone number
We share this information with WordPress, our website hosting provider, MailChimp, our email marketing provider, and Planyo, our booking service provider, so they can provide website services to us. You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
- You enter your email address at checkout, or are logged into your Customer Account.
- You add a product or seat to your shopping cart.
- You close your browser or leave this website without completing your purchase.
The email will link back to this website, where you can pick up where you left off and complete your purchase. We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with MailChimp, our email marketing provider, and Planyo, our booking services provider, so they can send these emails on our behalf. We may email you with messages about your order or account activity. For example, we may email you to tell you that:
- You’ve created a Customer Account
- Your Customer Account password has been reset or updated
- You’ve made a purchase
- Your order has shipped
It’s not possible to unsubscribe from these messages.
You may subscribe to SMS text messaging any time by texting the word “BONJOUR” to 866-868-6948 or registering on our website. Upon subscribing you will receive period SMS text messages from Company XIV’s phone number 866-868-6948. You may unsubscribe at any time by texting the word “STOP” to 866-868-6948.
We share your contact information with WordPress, MailChimp and Planyo so they can send these emails to you on our behalf. When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
- Billing and shipping address
- Details relating to your purchase (for example, your shirt size)
- Email address
- Name
- Phone number
We share this information with WordPress, MailChimp and Planyo so that they can provide website services to us. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
We may use the Personal Information we collect or receive through the Service (alone or in combination with other data we source) for the purposes and on the legal bases identified below:
- To bill and collect money owed to us by you to perform our contract with you for the use of the Service or where we have not entered into a contract with you, in accordance with our legitimate interests to operate and administer our Service. This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and those third parties collect billing information to process your orders and credit card payments. To learn more about the steps we take to safeguard that data, see the “Our Security” section of this privacy policy.
- To send you system alert messages in reliance on our legitimate interests in administering the Service and providing certain features. For example, we may inform you about temporary or permanent changes to our Service, such as planned outages, or send you account, security or compliance notifications, such as new features, version updates, releases, abuse warnings, and changes to this privacy policy.
- To communicate with you about your account and provide customer support to perform our contract with you for the use of the Service or where we have not entered into a contract with you, in reliance on our legitimate interests in administering and supporting our Service. For example, if you use our Mobile Apps, we may ask you if you want to receive push notifications about activity in your account. If you have opted in to these push notifications and no longer want to receive them, you may turn them off through your operating system.
- To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
- To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements in reliance on our legitimate interests.
- To prosecute and defend a court, arbitration, or similar legal proceeding.
- To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- To provide, support and improve the Service to perform our contract with you for the use of the Service or where we have not entered into a contract with you, in reliance on our legitimate interests in administering and improving the Service and providing certain features. For example, this may include improving the navigation and content of the Service and sharing your information with third parties in order to provide and support our Service or to make certain features of the Service available to you. When we share your Personal Information with third parties, we take steps to protect your information in a manner that is consistent with our obligations under applicable privacy laws. For further information about how we share your information, refer to Section 5 below.
- To provide suggestions to you and to provide tailored features within our Service that optimize and personalize your experience in reliance on our legitimate interests in administering the Service and providing certain features.
- To perform data analytics projects in reliance on our legitimate business interests in improving and enhancing our products and services for our patrons.
- To combine and anonymize data about our patrons and our patrons’ use of the Service in order to create aggregate, anonymized statistics which we may use to provide certain features within the Service and for promoting and improving the Service in reliance on our legitimate interests.
- To personalize the Service, content, and advertisements we serve to you in reliance on our legitimate interests in supporting our marketing activities and providing certain features within the Service. We and our third-party marketing and advertising partners may use your Personal Information to serve you specifically, such as to deliver gifts and promotional materials, marketing information, product recommendations, non-transactional communications (e.g., email, telemarketing calls, SMS, or push notifications), and personalized advertising about us, in accordance with your applicable marketing preferences and this privacy policy.